In the sale and purchase of furniture, the certificate issued by the merchant is often a delivery note, and there is no contract. The content of this delivery note, apart from the name and price of the furniture, has little other content. Once a quality problem occurs, consumption People often find it hard to defend their rights because of the so-called "mouthless saying". In the future, this phenomenon will be changed.
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First, the business needs to have a basic description of selling furniture
In the current furniture buying and selling activities, most of the operators issued to consumers are a delivery note. The above content generally includes only the name, model, and price. The format contract requires that the sold furniture needs to have a basic description, which includes the following items: name, model number, trademark, producer, main material/fabric, auxiliary material/metal fitting, color, quantity, unit price, Total price, assembly fee, delivery fee. Among them, the main material/fabric is the material or fabric used in the main part of the furniture, such as red sandalwood, leather, and chemical fiber. Since the value of the main material/fabric is related to its origin, the place of production must also be indicated. The auxiliary material/metal fitting refers to the material used in the non-main body part of the furniture, such as packing or other major metal fittings. The description must match the name of the furniture product.
According to Jin Feng, chief of the market department of the Xiangcheng Industry and Commerce Bureau, through the basic description, it can be convenient for inspection by the industrial and commercial administration and quality supervision department as a reference, and it is more convenient for consumers to discover quality problems as a certificate.
Second, each piece of furniture must be attached to the "operating instructions"
The contract requires that each piece of furniture should be accompanied by the “Furniture Instruction for Use†that complies with the requirements of the national standard 5296.6-2004, and meet the implementation standards expressly stated in the instruction manual: national standards or industry standards. Among them, dark-colored expensive hardwood furniture, should also meet the "dark and expensive hardwood furniture standards" QB/T2385-2008 standards. Jin Feng said that in the future, if inspections are conducted by industry and commerce and quality supervision, and quality is found to be inconsistent with the contents in the manual, relevant personnel will be punished according to the “Unfair Competition Law.â€
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